Choose the right service for you
An advanced unified portal to complete all device, protection, and after-sales services quickly, easily, and with the highest security standards.
Live Request Tracking
Enter your mobile number or any request number to see every matching request across all services at once.
All Services in One Platform
Select the service you need, review requirements, and submit your request directly.
Voucher Cancellation
Submit purchase voucher cancellation request with required proof and track refund status.
Device Trade-In
Instant evaluation of your current device with a fair trade-in value and transparent steps.
Full Protection Warranty (Xleader)
Activate and register screen protection warranty against accidental breakages with instant coverage.
Customer Support & Inquiries
General inquiries, order assistance, shipping follow-up, and real-time tracking via mobile number.
Wafi Advanced Protection Packages
Explore exclusive mobile protection packages with shock-resistant and anti-scratch technology.
How to Start & Track Your Request
Three effortless digital steps from picking your service to tracking its execution.
1. Choose Your Service
Select the appropriate service (Voucher cancellation, Trade-in, Xleader warranty, or Support).
2. Fill Details & Upload Files
Enter necessary details and upload photos or invoices securely.
3. Get Reference & Track Status
Follow status and assigned department in real time using your phone or reference code.